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YOUR CLIENT SUPPORT HUB

Centralize all your customer conversations, with AI making support easy and efficient.

About Us

STRUGGLING WITH CLIENT SUPPORT?

Communicating across channels like WhatsApp without one centralised channel results in:

NO OVERSIGHT

Without centralization, getting a clear, big picture of all customer interactions and satisfaction levels is challenging.

SINGLE ACCESS LIMITATION

Only one person at a time can manage or access the WhatsApp chat at a time, making it difficult for teams to collaborate on customer support.

BENEFITS

CENTRAL CHAT DASHBOARD

Get a complete, organized view of all customer messages in one dashboard, improving oversight and satisfaction tracking.

MULTI-USER CHAT MANAGEMENT

Enable multiple team members to handle and collaborate on customer chats simultaneously, increasing efficiency and teamwork.

FAMILIAR CHAT, SUPERIOR SUPPORT

Maintain customer comfort with existing channels like WhatsApp, while elevating their experience through enhanced support.

Benefits
Key Features

KEY FEATURES

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BULK MESSAGING WITH API SUPPORT

Easily send bulk WhatsApp messages tailored to your audience with our simple interface or API for custom integration

SCHEDULED CAMPAIGNS

Strategically plan and automate the delivery of your messaging campaigns to ensure maximum impact at the optimal moment.

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1. WHISPER

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2. MESSENGER

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SHARED INBOX

Manage customer messages from email and WhatsApp in one place for consistent and quick responses

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PERSONALIZED REPLIES

Use AI for fast, tailored support, boosting customer happiness.

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INTERACTION LOGS

Access detailed records of all customer interactions across channels, enabling personalized service and informed decisions.

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UNIFIED CUSTOMER VIEW

Easily view customer status, interaction history, and summaries to personalize engagement.

REAL TIME CUSTOMER PROFILE

Dive into customer data and track satisfaction scores, utilizing real-time reporting to stay up to date and adapt to customer needs dynamically.

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3. CRM

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4. ENGAGE AI

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ADVANCED CUSTOMER INQUIRY

Improve customer interactions with AI which collects all necessary information early on for smoother service

PROCESS OPTIMIZATION

Automate tasks and quickly send complex issues to the right person, saving time.

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AI COACH

Use an AI Coach to help your team handle tough questions faster and learn quicker. It gives real-time tips to improve problemsolving.

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